What to Do for a Smooth AHI Journey?
Here are some guidelines that Patients and their Caregivers can follow to make their experience at AHI more comfortable and effective.
Patient’s Responsibilities at AHI
Patients play a crucial role in instilling accountability, enhancing healthcare system functionality, promoting patient compliance, reducing risks and maintaining a respectful environment. This list helps them understand that they can contribute to an optimal healthcare experience by working alongside their doctors and nurses.
- Abide by all hospital rules and regulations.
- Provide complete and accurate information about themselves and their ailment.
- Be punctual for appointments with doctors.
- Follow the treatment plan recommended by healthcare providers.
- Provide complete and accurate information for insurance claims.
- Pay bills on time.
- Respect other patients’ urgent needs.
- Refrain from taking medications without the knowledge of doctors and healthcare professionals.
- Take care of their belongings.
- Understand the Charter Of Rights and seek clarification, if needed.
- Provide a truthful history of their medical condition.
Dos and Don’ts for Visitors at AHI
AHI has dos and don’ts for visitors to ensure the safety, well-being, and infection control practices for both patients and visitors. Visitors are advised to:
- Abide by all hospital rules and regulations.
- Provide complete and accurate information about themselves and their ailment.
- Limit the number of visitors to one (other than the designated 24-hour visitor) at a time.
- Refrain from visiting if they are unwell or experiencing any symptoms of illness.
- Clean their hands thoroughly before and after visiting. Alcohol rub provided in the room should be used.
- Avoid smoking anywhere within the hospital or the compound.
- Not take photographs or videos without the approval of both the patient and the hospital.
- Comply with any infection control practices that may be vital to the patient’s condition, such as wearing isolation gowns, face masks, and/or gloves.
Hassanand Badalani
Patient
Very good experience. Team is very good in patient care.
In Case Of
Dos
Allergies
The doctor and nurse should be informed about any allergies the patient may have.
Medicines
The doctor and nurse should be informed about all medications the patient is taking at home, including prescription drugs and supplements.
Patient Beds
Patients can use the side rails to turn in their bed and prevent falls while sleeping. They can use the call bell system to call a nurse if they need assistance.
TV and Mobile
To ensure a peaceful environment for others, it is kindly requested to keep the TV volume low and limit the usage of mobile phones.
Visiting Hours
Visitors are requested to adhere to the designated visiting hours when visiting the patient. It is essential to carry the appropriate passes, which can be obtained from the admission counter, and to present these passes to the security personnel in the elevator and on the respective floors.
Security Check
Visitors are requested to cooperate with the hospital security personnel during vehicle checks and parking to ensure safety and ease of movement within the hospital premises.
Home-made Food
For the convenience of relatives who prefer home-made food, a designated area behind the cafeteria has been allocated. Kindly seek directions from the security personnel. After use, please ensure that the area is left tidy and clean.
What to Avoid for a Smooth AHI Journey?
Here are some guidelines and rules that patients and their caregivers should be aware of so that their treatment at AHI is not delayed or hindered.
In Case Of
Don'ts
Flowers and Bouquets
Since they are an easy source of infection, flowers are not permitted within the hospital premises.
Smoking and Spitting
Strictly prohibited in the hospital.
Gratuity and Tips
Patients are requested to refrain from offering tips to the staff. Instead, if they wish to make a contribution, they can donate to the employee welfare fund. For more details, please contact the Nursing Director’s office at extension 6525.
Use of Staircase and Lifts
Visitors and caregivers are requested to use the designated elevator and refrain from using the staircase or service lifts.
Children
To keep them safe from contracting infections, children are not allowed to visit patients.
Outside Food
Strictly not allowed in the hospital. No exceptions will be made.
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