Admission Process​

For Planned Admission:

• Patients will be notified one day prior to admission following which the hospital staff prepare the bed.
• The patient will be sent to daycare for screening.
• Ward or ICU admissions are determined as per the patient’s condition.
• ₹50,000/- admission deposit to be paid.
• The patient’s PAN card and Aadhar card are required for registration.
• For surgical procedures, the fees amount should be paid within 24 hrs before the surgery.

For Emergency Patients:

• The patient will be sent to daycare for screening.
• New/First time patients need to follow registration process.
• Ward or ICU admissions are determined as per the patient’s condition.
• Emergency admissions for the ICU are deluxe class.
• ₹50,000/- admission deposit to be paid.
• The patient’s PAN card and Aadhar card are required for registration.

For Planned Admission: Getting the bed ready one day prior and informing the doctor.

• For cash payment a maximum amount of ₹1.98 lakhs per bill can be accepted. 
• Debit/ Credit cards (no Amex cards).
• Demand Drafts accepted.
• Cheques not accepted.
• Bank Transfers are accepted.

• A maximum cash payment of ₹1.98 lakhs (INR) per bill can be accepted.
• Credit/ Debit card (no Amex cards)
• US Dollars 4,999/- per passport visa.
• Cheques not accepted.
• Bank transfers are accepted.

Pre-approval: This is required for availing Insurance. Without a pre-approval, a minimum deposit of ₹50,000 is required at the time of admission. Patients with pre-approval, don’t have to pay anything, at the time of admission, but before any procedure, they are required to clear the differential amount.

Steps for Cashless Payment

• The patients PAN card, Aadhar card, Policy card, and investigation reports is required to be submitted at the TPA desk of the hospital.
• Fill out the cashless form.
• The filled-out cashless form, along with the other documents (PAN card, Aadhar card, Policy card, and investigation reports), will be shared with the respective TPA or insurance company by the hospital TPA desk for initial approval.
• Once the bill for the patient crosses the initial approval amount, the hospital TPA desk will send an enhancement to the insurance company.
• At the time of discharge, the patient discharge summary and final bill will be sent to the insurance company for final approval.
• Once final approval from the insurance company is received, the hospital keeps a 20% of the amount as a security deposit, which is refunded to the patient once settlement is done from the insurance company,. This usually takes around 30-45 days.

Accepted Individual Insurers

• ICICI Lombard
• HDFC Ergo
• Future Generali
• Aditya Birla
• Star Health
• Universal Sompo
• East West Assist

Accepted Corporate Insurers

• Medi Assist
• MD India
• Health India
• Paramount
• Care Insurance
• Reliance General Insurance
• Ericson
• Family Health Plan (FHPL)
• Raksha
• Health Insurance TPA
• Universal Sompo
• ICICI Lombard
• East West Assist