Other Facilities

• Our dieticians/ nutritionists are available to help you decide what is good for your health. Your diet is prepared in consultation with you and your doctor.
• We do not allow food from outside, or home cooked food.
• The last timing for placing any special requests for your meals would be 10:30 am for lunch and 5:30 pm for dinner.
• The hospital kitchen provides vegetarian meals. Additional fruit juices and snacks may be provided through the cafeteria at extra cost.
• It is also important that you eat the food served to you soon after the tray arrives. Trays that sit over long periods of time lose heat which decreases the quality of food. In addition, there is an increased risk of food borne illnesses.
• Relatives are requested to utilize the cafeteria for all their food requirements. They can call room service on extn. no. 6725.

• It is better to use fresh blood for heart surgery because of which we request you to organize your own donors of the same blood group as the patient. They have to come to the hospital one day prior for donation. We do not advise blood relatives to donate for the patient as there is serious risk of adverse reaction.
• Charges towards testing, cross matching, and material cost will be levied, irrespective of whether the blood is being used during the procedure or not.
• No refunds will be given in case the blood has been brought from an outside blood bank.
• Timing for Donors: 8.00 am to 12.00 pm. Kindly note, no certificate will be issued by the hospital for blood donation.

• Internet facilities are provided for relatives at an additional charge of INR 250/ day for Deluxe Class and complimentary for Suite Class.
• Patients/ relatives can carry their own laptops.
• You can contact the Nursing station to avail of internet facility.

We would appreciate minimum use of mobile phone as it disturbs others and also interferes with medical equipment. We request our patients / relatives to keep their mobiles on silent mode when they are at the hospital. Switch off the mobile while entering the ICU.

All rooms are provided with telephone facilities. Local, STD and overseas call services can be availed through the operator on chargeable basis. Public phones are provided at every ward level, in all public areas. Please contact any hospital staff for help.You can use the in-house phones in the lobby to talk to patients in the wards.

Counselling department offers counselling and therapy for the patient and their relatives. The counsellor is available between 9:30am - 6:00 pm. Regular updates for surgical procedures are also given to your family. The counsellor also arranges meetings between the ICU doctor and your relatives twice a day at (11:15 a.m. & 5:15 p.m.) in the 1st floor, counselling room.